> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.celebreak.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancellation & refund policy (cancelling my spot/participation)

# What happens with my money when I cancel remove myself from a CeleBreak pick-up game?

We understand that life can be unpredictable, and at CeleBreak we value flexibility. At the same time, we also want to keep games full and fair for everyone — so we’ve set a few simple rules 👇

### ✅ Cancel +15 hours before kick-off
* You’ll get your full amount back as **credits** in your app.
* Credits are in-app balance — they don’t expire and can be used to join any future game. Learn more about credits in our help centre article: [CeleBreak credits: How does it work?](https://help.celebreak.com/en/article/celebreak-credits-how-does-it-work-lfty0i/)
* Refunds are issued in credits (not back to your bank account).

| Read more about how to cancel your participation in this article: [How to cancel my spot in a game?](https://help.celebreak.com/en/article/how-to-cancel-my-spot-in-a-game-xlyab5/)

### ❌ Cancel less than 15 hours before kick-off
If you cancel your participation for pick-up games outside the 15h refund window, no refund will be issued.

||| Refund window of competitions (tournaments or leagues) might differ from those of pick-up games, CeleBreak typically applies 7-day refund window before the event's kick-off day