Switching to another game

Are you facing changed in your schedule and you need to switch to a different game? You can. Although switching is not available as a single action in the app, it is easy to do by leaving your current game and joining another one.

How does it work?

1. Navigate to the game you have joined. This is done easiest through the events tap on your player profile.
2. Tap "change" in the green bar that indicates you (and potentially other guests) are confirmed for that game
3. Choose "Leave pick-up game"
4. Check in the screen if all is information is correct. If yes, tap "confirm"
5. Navigate to the explore tab to join the game you'd like to switch to.

When can I switch?

Technically you can switch at any time as long as the other game you wish to switch to has the sufficient number of spots available. That said, in order to receive a full refund in credits you must leave a game more than 15 hours before the game's arrival time.
The arrival time is usually 15 minutes before kick-off, although it may vary depending on the event. You can always find the exact arrival time in the event details.

Why is there a time limit?

If you leave the event less than 15 hours before the arrival time, your booking is no longer eligible for a refund. This helps us to avoid last minute cancellations and increase the change of filling games and deliver the best experience for everyone on the pitch. We want to give you the flexibility to play whenever and wherever you want. We also want every game to start with a full squad. The 15 hour window helps us balance both.

Updated on: 26/07/2026