Payments
Changing payment method
Managing your payment methods is simple and convenient with CeleBreak so you can get on the pitch and play without any hassle. Players can do so by accessing their profiles through the CeleBreak Web App and logging in with their account details. This guide will walk you through the process step-by-step: Step 1: Access Your Profile Begin by clicking on the profile icon located on the left side of the screen. This will redirect you to your CeleBreak profile page.** . The app will take both payment attempts by each player and the one whose payment is finished processing first by the payment platform used by our app is the one assigned the spot in the game. This is known as a "Run-off". It's a bummer when it happens, but don't worry, we got you covered. ThFew readers
Cancellations & Refunds
Cancellation & refund policy (cancelling my spot/participation)
What happens with my money when I cancel remove myself from a CeleBreak pick-up game? We understand that life can be unpredictable, and at CeleBreak we value flexibility. At the same time, we also want to keep games full and fair for everyone — so we’ve set a few simple rules 👇 ✅ Cancel +15 hours before kick-off You’ll get your full amount back as credits in your app. Credits are in-app balance — they don’t expire and can be used to join any future game. Learn more about creditsFeaturedWhat if CeleBreak cancels a game?
What happens with my money if CeleBreak Cancels a game? As of Monday the 30th of March, we offer 3 options for you in case we have to cancel an event, for example due to a lack of guests, bad weather, or a change in schedule. The options that will be presented to you in the player app will be: Alternative games (if available) A full refund in credits A full refund to your bank account: Only available if the purchase was not made with credits. How will I know whetherSome readers
